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Inmate/Facility Information

Cape Girardeau County Jail Information & Policies

COVID-19 Update

Due to the COVID-19 pandemic, the Cape Girardeau County Sheriff's Office has implemented the following restrictions:

  • No personal property of any type will be allowed into the jail.
  • All lobby video visitations are canceled until further notice.
  • Off-site video visits are still permitted.
  • Attorney and probation/parole visits will be conducted via phone in the old visitation area.
  • Clergy visits and worship services are suspended until further notice.
  • We kindly ask the public not to visit our facility at this time.

For further updates, check this page or visit our Facebook page.

Detainee Communication

Detainees at the Cape Girardeau County Sheriff's Office have access to phones, video visitation, e-messages, and regular mail.
All electronic communication is handled through SECURUS.

📲 Download the SECURUS App on your smartphone or mobile device.

Phone Calls

Important Phone Call Information:

  • Detainees can only make collect calls during designated hours.
  • Officers will not pass telephone messages from outside citizens to detainees.
  • If you experience issues receiving collect calls from a detainee, contact Securus.
  • To block a detainee from calling you, contact the Sheriff's Office or Securus directly.

E-Messaging & Video Visitation

📞 Support Line: (877) 578-3658

Home User Account Requirements

  1. Provide a clear photo of your Driver's License/State ID/Passport.
  2. Upload a clear photo of yourself (No filters, sunglasses, hats, etc.).
  3. Failure to follow these rules will result in account denial.

Video Visitation Rules

🚫 Prohibited Activities:

  • No nudity, sexually explicit clothing, or sexual behavior.
  • No drugs, alcohol, or tobacco use during visits.
  • No social media or other video platforms during the visit.
  • The registered account holder must be present for the entire visit.
  • Minors may participate, but the registered adult must be present at all times.
  • Unauthorized visitors using another person's account may lead to a ban.

photo of mail procedures

Mail Procedures

Mailing Address for Detainees

All non-privileged mail must be sent as a postcard to the following address:

📬 Detainee Name & ID#
Cape Girardeau County Jail
C/O Securus Digital Mail Center
PO Box 25957
Tampa, FL 33622

📢 Important Mail Guidelines:

  • All non-legal mail must be postcards (no envelopes or packages).
  • No index cards, altered materials, or photographs allowed.
  • Postcards must be standard white, no larger than 5" x 7".
  • Clearly print or type all text and addresses.
  • Return address must include the sender's full first and last name.

🚫 Unacceptable Mail Includes:

  • Defaced or altered postcards.
  • Postcards with plastic/wrappings, labels, stickers, watermarks, or stains.
  • Postcards with biohazards (lipstick, perfume, or other foreign substances).
  • Any postcards depicting nudity, weapons, alcohol, or gang-related content.

⚠️ Any non-privileged mail sent directly to the Sheriff's Office will be returned to the sender after March 1, 2023.

Sending Money to a Detainee

You can add funds to a detainee's account using one of the following methods:

💻 Online: www.AccessCorrections.com
📞 By Phone: (866) 345-1884
🏛️ In-Person: Use the kiosk in the Sheriff's Office main lobby.

For additional inquiries, please contact the Cape Girardeau County Jail Division:
📞 (573) 243-3551 (Option 1)
✉️ Email: contactjail@capecountysheriff.org